Contact Us
We’re always happy to hear from you — whether it’s a question, an idea, or just a hello.
At Cusbby, every message matters. We read them all, one by one. Sometimes we reply from the studio late at night, surrounded by sketches and samples. Other times, we take a moment to think before we write back, because we want every answer to feel honest.
Customer Support
If you’ve placed an order, please include your order number and the email address used at checkout. We usually reply within 24–48 hours, depending on the day and time zone.
You can email us directly at: support@cusbby.com
For Collaborations
We love working with creators, designers, and photographers who share our sense of calm and detail. If that sounds like you, send us a message — we’d love to see your work.
Before You Write
- Need to check your order status? → Track Order
- Looking for delivery time or refund details? → Shipping Policy / Refund Policy
- Curious about custom engraving or signature design? → How to Order / FAQs
Whatever it is, reach out. We’ll be here — calm, focused, and ready to help.
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Cusbby — made to be yours.